- (877) 735-2724
- hello@arailegal.com
At Arai Legal, we specialize in providing remote legal outsourcing services, bringing efficiency, professionalism, and bilingual support to U.S. law firms. Our team is made up of energetic young professionals, passionate about helping attorneys focus on what they do best. With over five years of experience working with firms in Minnesota, Texas, North Carolina, New York, and Alabama, we understand the unique demands of the legal industry. We are skilled across multiple practice areas, including Criminal Law, Family Law, Civil Law, and Immigration. We support firms with intake services, sales assistance, and legal assistants—allowing attorneys to concentrate on winning cases while we handle the critical operational and client-facing tasks. As we continue to expand, we are committed to growing our partnerships with law firms in any state across the U.S., adapting to their needs and helping them scale more efficiently.
Let us be your companion to success—we’ll provide you with the high-level staff your firm needs to focus on what matters most: winning cases and serving clients.
Our Intake Specialists are trained to be the first point of contact for your potential and existing clients, so your attorneys don’t have to spend valuable time answering calls or screening cases.
We understand that every law firm has different needs, which is why we offer flexible intake plans to fit your practice:
A dedicated intake professional (or team) working 8 hours a day exclusively for your firm—handling all incoming calls, screenings, and scheduling.
Flexible coverage for any number of hours on the days you need. Ideal for firms that want professional support without a full-time commitment.
A staff member ready to answer calls whenever they come in. You’re only charged for the actual time spent speaking with your potential new clients (PNCs).
Professional intake coverage after your office is closed—ensuring no call is missed while your in-house staff rests.
Our Dragons: At Arai Legal, our Dragons are bilingual (English & Spanish) client engagement professionals. They review each case with potential new clients (PNCs) by focusing on empathy, trust, and clear communication. Their goal is to help clients feel understood and supported, guiding them toward your services—while strictly avoiding legal advice or any guarantees about results.
Our Dragons are your dedicated, bilingual (English & Spanish) client engagement professionals. They take on the vital role of connecting with potential new clients (PNCs) so your staff can stay focused on casework and results.Here’s how our Dragons help your firm:
Just as attorneys cannot guarantee the outcome of a case because so much is outside their control, we also cannot guarantee a specific closing rate. The success of our Dragons depends largely on the quality of your marketing and the leads it generates
What we can guarantee is that every potential new client (PNC) will be treated with empathy, professionalism, and trust-building communication—giving your firm the best possible chance to convert inquiries into signed clients. With strong marketing and qualified leads, firms that work with our Dragons often see closing rates ranging from 30% to 80%.
In addition, our Dragons provide detailed feedback to your Marketing team after each PNC interaction, helping you better understand lead quality and fine-tune your campaigns for even greater results
Choose the Dragon plan that fits your firm’s needs and client flow:
A dedicated Dragon available 8 hours a day, focused on booking and managing consultations—typically every 30 to 45 minutes. Subject to bonus.
Flexible sales support with a Dragon handling up to 5 consultations per day. Ideal for firms that don’t need full-time coverage but still want consistent client conversions. Subject to some bonus.
A Dragon ready to step in on-demand—taking consultations whenever they arise. You only use them when needed, with fast, reliable availability. Not subject to bonus.
Our Legal Assistants are the bridge between your attorneys, paralegals, and clients—providing reliable support that keeps your cases moving forward and your clients cared for. Their role is to hand hold clients through the processwhile giving your legal team more time to focus on strategy and casework. Here’s how our Legal Assistants help your firm:
A dedicated staff member working 8 hours per day exclusively for your firm. Your Legal Assistant will handle your cases, support your clients, and follow your internal processes—tailored to meet your specific requirements and KPIs. This professional will also adapt to any additional requirements your firm sets.
A dedicated staff member working 4 hours per day, focused on supporting your firm’s caseload while still providing consistent client assistance and administrative support. Like all of our staff, this professional will also adapt to any requirements established by your firm.
All case management systems (CRM) and other software must be provided by your firm. Our staff is experienced with popular platforms like Clio, HubSpot, MyCase, Lawmatics, Filevine, and Salesforce, but can be trained on any system your firm uses.
Communication tools and phone systems must also be provided by your firm, so you maintain full control over client information and data security. Our staff can work seamlessly with tools such as Aircall, OpenPhone, Dialpad, RingCentral, or any similar platform.
All consultations and meetings—whether with potential new clients (PNCs), current clients, or attorneys—will be conducted via Zoom or another platform chosen by the firm. These sessions should always be recorded for quality control and accountability by the firm.
We encourage firms to include our staff in their bonus systems as a way to reward performance and loyalty. We only retain a small percentage of bonuses for tax purposes, ensuring our staff feels recognized for their contributions.
Each firm is free to establish its own standards, KPIs, and workflows, which our staff will follow to ensure seamless integration.
